Tracking order

Thank you for shopping with Mimocho. We are committed to keeping you informed about the status of your order from our warehouse to your doorstep.

How to Track Your Order

Once your order is processed and shipped, you will receive a shipping confirmation email at the address used during checkout. This email contains your unique tracking number and a direct link to the carrier's tracking page.

1. Locate Your Tracking Number: Find the tracking number in your shipping confirmation email from [email protected].
2. Use the Direct Link: Click the tracking link provided in the email for the most direct access to your carrier's tracking system.
3. Track via Our Recommended Platform: Alternatively, you can use a universal tracking service to monitor your package across multiple carriers.

Recommended Tracking Service

For a comprehensive and user-friendly tracking experience, we recommend using 17Track. This platform supports most international and local carriers, providing real-time updates in multiple languages.

• Website: 17Track.net
• How to Use:
  • Visit the 17Track website.
  • Paste your tracking number into the main search field.
  • Click "Track" to view the detailed journey of your package, including its current location and estimated delivery date.

Please allow 24-48 hours for the tracking information to become active after you receive the shipping confirmation.

What Your Order Status Means

Processing

Your order is being prepared for shipment from our fulfillment center.

Shipped

Your order is on its way! A tracking number is now active.

In Transit

Your package is moving through the carrier's network.

Out for Delivery

Your package is on the delivery vehicle and will arrive soon.

Delivered

Your package has been delivered to the provided address.

Need Further Assistance?

If your tracking information has not updated for an extended period, or if you have any other questions regarding your shipment, please do not hesitate to contact our dedicated support team. We are here to help!

Email us at: [email protected]. Please include your order number for faster service.