Privacy policy

At Mimocho, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website mimocho.com or make a purchase from us.

By using our site, you consent to the data practices described in this policy.

Information We Collect

We collect information to provide and improve our services. The types of information we gather include:

• Personal Information: When you make a purchase or contact us, we collect details such as your name, billing and shipping address, payment information, and email address.
• Automatically Collected Information: Like many websites, we automatically receive and record information from your browser, including your IP address, device type, browser type, pages you view, and the dates/times of your visits. This is primarily done through cookies and similar tracking technologies.
• Order Information: Details of the products you purchase, including Writing Instruments, Paper & Journals, Art Supplies, and Desk Accessories.

How We Use Your Information

We use the information we collect for various business purposes, including:

• To process and fulfill your orders, including sending order confirmations and shipping updates.
• To communicate with you, respond to your inquiries, and provide customer support via [email protected].
• To improve our website, product offerings, and customer service based on your interactions and feedback.
• To prevent fraud and enhance the security of our website and services.
• To comply with applicable legal obligations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your data with trusted service providers only to the extent necessary to operate our business, under strict confidentiality agreements. These parties include:

• Payment Processors: To securely handle your transactions.
• Shipping Providers: To deliver your orders.
• Analytics Services: To understand website traffic and usage patterns.

We may also disclose information if required by law or to protect our rights, property, or safety.

Data Storage and Security

Your personal information is stored on secure servers. We implement a variety of technical and organizational security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, which may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data, subject to certain legal exceptions.
• The right to object to or restrict certain processing activities.
• The right to data portability.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

International Data Transfers

Mimocho is based in [Country/Region, e.g., the United States]. If you are accessing our site from outside this region, please be aware that your information may be transferred to, stored, and processed in a country whose data protection laws may differ. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information on our privacy practices. Your continued use of the site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at: